DFZ Digital Delivery Policy

Digital Product Delivery

All products sold by DFZ are digital products and are delivered electronically. No physical items will be shipped unless otherwise specifically stated on the product page.

Delivery Method

Upon successful completion of your purchase, you will receive access to your purchased content through one or more of the following methods:

• Instant download link provided on the confirmation page.

• Download link sent to the email address provided at checkout.

• Access through your DFZ customer account, if applicable.

Delivery Time

Most digital products are delivered immediately after payment has been successfully processed.

In some cases, delivery may take up to 24 hours due to:

• Payment verification procedures.

• Technical maintenance.

• Temporary service interruptions.

• Email delivery delays outside of DFZ's control.

Download Responsibility

Customers are responsible for:

• Providing a valid email address during checkout.

• Ensuring that emails from DFZ are not blocked by spam filters.

• Downloading and storing purchased files in a secure location.

DFZ is not responsible for lost, deleted, or damaged files after delivery; however, reasonable assistance may be provided when possible.

Failed Delivery

If you do not receive your download link or access instructions within 24 hours of purchase, please contact DFZ support with your order details.

DFZ will make reasonable efforts to verify your purchase and restore access to the purchased content.

No Physical Shipping

DFZ does not ship physical products for digital content purchases.

No shipping fees, customs charges, import duties, or physical delivery costs apply to digital product orders.

Order Confirmation

Customers will receive an order confirmation upon successful payment. Receipt of an order confirmation does not guarantee delivery if payment is later flagged, reversed, disputed, or found to be fraudulent.

Account Access

Where account access is provided, customers are responsible for maintaining the confidentiality of their login credentials.

Sharing account credentials with others may result in suspension or termination of access.

Contact

If you experience any issues accessing your purchased content, please contact DFZ through the contact information listed on our website.

Acceptance

By purchasing from DFZ, you acknowledge and agree that all products are delivered electronically and that no physical shipment will be provided unless expressly stated otherwise.